service

return/replacement request

TOPMOST WORLD Recognition Products are traded through professional engravers, award/trophy/gift retailers, and advertising specialty distributors. To inquire about custom engraved TOPMOST WORLD Recognition Products, please complete and submit the following form on the right. An assigned retail award consultant will contact you shortly.

U.S. Headquarter

Topmost World, Inc.
4629 State Street
Montclair, Ca 91763
Tel. 909.590.0668
Fax. 909.590.0665
sales@topmost.com

All fields with * are required

return / replacement

IMPORTANT:
We carefully pack each order following the guidelines established by UPS. We strive to ensure your order arrives in tact. In the event of receiving damaged goods or reporting loss items, we recommend that you contact us within 5 business days in order for us to expedite the receipt of your replacement item(s) or refund.

Instructions on filing claim:
1. Please email a digital photo of any damaged items along with the invoice number to Sales@topmost.com with the description of the damage to the merchandise.
2. UPS requires that the shipping box, shipping supplies and broken contents be kept for 7 business days after the report date. UPS representative may contact you to pick up the damaged merchandise. If within 7 days, UPS has not contacted you, please discard the item unless instructed to be returned to Topmost.

Please fill out all required fields marked with an (*). Topmost will respond to your request within 24 hours during our normal business hours.

Invoice NO.: *	(7 digits)
Company name:
Contact person:
Phone Number:
Email Address:

Claim Details*

Please provide reason for claim and specify if a replacement or credit is required. Your request will be processed same day if received by 3PM PST on a business day. Thank you.

item no.	qty	incident	Replacement shipping method or credit

message: